Before Your Visit
- Please review and agree to the Telemedicine Informed Consent. (See below)
- Ensure you are in a quiet, safe space with access to a computer or device with camera/microphone.
- If you can provide the following information to us at your visit it would be very helpful:
- Height, weight, blood pressure, temperature
What is telemedicine and what can it be used for?
Telemedicine lets you connect to your provider remotely over video. Telemedicine is a great alternative for visits that do not need a physical exam.
What are the advantages of telemedicine?
Telemedicine makes it possible for you to consult with your primary care physician via video.
Allows access to specialty care
Reduced chances of catching a new illness. (Reduces risks of exposure to communicable diseases – especially important for persons with compromised immunity, pregnant women or elderly)
Eliminated transportation time and costs:
Money spent on gas, parking, and public transportation are immediately terminated. Also, providing immediate relief to those in rural areas or with limited physical abilities.
Not required to take time off from work or school.
Broader reach to specialists:
Some visits with specialists require longer commute times. When you’re dealing with a serious health ailment, you should be able to consult with the best.
How do I schedule a telemedicine appointment?
Please call our Patient Support Center at 1-844-USAOBGYN (872-6249) or use the online chat to schedule an appointment.
As a new patient, am I eligible?
Yes, new patients are welcome to schedule telemedicine appointments.
Will my insurance cover my visits?
During this coronavirus outbreak most insurance companies are expanding their coverage for telemedicine. Typically a telemedicine visit is treated the same way as an in-person visit for insurance billing purposes. For individual coverage questions, always contact your insurance provider.
What types of visits can I schedule through telemedicine?
Telemedicine visits are great for follow-up visits, medication questions, reviewing lab and test results and general questions. Some examples include consultations for birth control and contraception, menstrual problems, and mental wellness.
Heartland Women’s Healthcare uses secure and HIPAA compliant video platforms to protect patients’ health information and privacy.
How can I check-in for my first telemedicine appointment?
Your providers office will share a personalized web link with you. This link works with any browser on a computer/device that is equipped with camera and microphone.
What devices can I use for my appointment?
You can use a computer with a webcam or a smartphone or tablet with camera and microphone. Please ensure you have adequate broadband internet connection or a data plan for your smartphone.